Frequently Asked Questions

FAQ.

We use Interlink, and it’s 100% free for UK delivery.

We accept all major credit and debit cards.

Generally 3-5 working days. If you need it faster, contact us before ordering.

We use modern SSL security on our shopping cart, and your card is never stored on our servers. We bank in the UK with the major banks, so we’re security compliant.

We’ll process your order within one working day (or faster!).  Then we’ll ship it out to you.  You’ll be emailed at every step.

Yup! You’ll get an email invoice and receipt right after ordering.

Call Us

0330 223 1158 Local Rate Call

Send us an email

contact@theofficialswegway.co.uk

Fill out my online form.

Our Office and Company

We are FB Ecommerce Ltd, registered at 20-22 Wenlock Road, London, N1 7GU, United Kingdom. Company Number 10211520. Mail us at 20 Priory Road, Arundel, BN18 9EN

Our Warehouse

We ship from our warehouses in West Sussex and Liverpool.